Prompt: turn a vague bug report into a reproducible test case

Below is a bug report from a user. Rewrite it as a reproducible test case using this template. Where information is missing, write "UNKNOWN — ask reporter:" followed by the exact question to ask. Do not invent details.

Template:

• Title (one line, present tense, what goes wrong)
• Environment (app version, OS, device, network)
• Preconditions (account state, data needed)
• Steps (numbered, one action each, starting from a fresh launch)
• Expected
• Actual
• Frequency (always / sometimes / once)
• Attachments the reporter should send (logs, screenshot, screen recording)

Bug report:
<report>